Before Your Visit
Determine Your Eligibility
Are you eligible for health care at Southeast Louisiana Veterans Health Care System (SLVHCS) facilities? Use our eligibility page to make an application for health care benefits.
Schedule an Appointment
Eligible veterans should contact us to schedule an appointment with a primary care provider. Getting an appointment can be done in a number of ways.
Change or Cancel an Appointment
If you have an existing appointment and cannot keep it, let us help you change it. This way we will be able to see another veteran during that time. Let us help you reschedule or cancel your appointment.
During Your Stay
There may come a time when you are unable to decide or tell us what you want. You have the opportunity now to make some decisions ahead of time. Tell us in writing about the kind of care you want if you cannot speak for yourself.
We want to assist you in learning more about your condition, how to live a healthy lifestyle and ways to self-manage your health. A number of educational resources are available to you at no cost.
We are ready to assist you in the event you have a concern or complaint. Let us help you resolve your issue.
After You Leave
Billing and Insurance
You may be billed copayments for your appointments. We can also file claims with your insurance. Learn more about billing and insurance.
Release of Information
The Release of Information Office processes requests for medical records and assists providers with completing forms for patients. Let our staff help you get the information you need.
Former Prisoners of War
Our Former Prisoners of War Advocate can provide special assistance to former POWs. Contact Anthony Smith at 504-571-8293, or visit 3500 Canal Street, room #102.