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Southeast Louisiana Veterans Health Care System


News Release - Online tools aid Veterans

 Department of Veteran's Affairs Logo 

 News Release

For Immediate Release

Contact: Karen Collins


(504) 565-4988

June 1, 2011


Online tool aids Veterans during hurricane season

NEW ORLEANS — The Department of Veterans Affairs provides an Internet-based portal that could prove helpful to southeast Louisiana Veterans in case of an evacuation this hurricane season.

My HealtheVet is a free, online personal health record that allows registered users to electronically access their records from anywhere there is an Internet connection – even during an emergency situation.

“Everyone needs to have a plan and prepare for emergencies, especially during hurricane season,” said Julie Catellier, director of Southeast Louisiana Veterans Health Care System (SLVHCS).  “My HealtheVet is a great tool that allows Veterans access to their health records and prescription information no matter where they go.”

Once patients register, they must complete an in-person authentication (IPA) by a qualified VA staff member. This security measure verifies a My HealtheVet user’s identity and protects against unauthorized access to the Veteran’s personal information. All information placed in a My HealtheVet account becomes part of the patient’s personal health record and is subject to strict privacy and security measures to ensure confidentiality.

Step-by-step instructions for registration and IPA are located at If VA patients have problems with registration, they may contact the SLVHCS My HealtheVet coordinator at 985-902-5042 or 1-800-935-8387 ext. 5042.

The My HealtheVet personal health records are comprised of self-entered health metrics (blood pressure, weight, heart rate, etc.), emergency contact information, test results, family health history, military health history and other health related information. These files can be printed or saved on computers and portable storage devices.  Having control of this information enables Veterans to share this data with health care providers, caregivers or people they trust.

To date, My HealtheVet has almost two million registrants nationally, over 52 million site visits and more than 21 million prescription refill requests.

For the most up-to-date information during a disaster, Veterans are encouraged to get information about SLVHCS services and clinic closings on the local website at, on Facebook at or via Twitter at