Southeast Louisiana Veterans Health Care System
The Southeast Louisiana Veterans Health Care System’s new Veterans medical center in New Orleans will be among the highest-performing VA medical centers across all VA missions (health care, research and education). The first patients will receive care in the medical center on December 5, 2016. The 1.6 million square feet medical center will open in phases throughout 2017. Once fully activated, the tertiary care regional referral medical center will serve a projected 70,000 enrolled Veterans from our 23-parish catchment area and across the Gulf coast with an anticipated 550,000 annual visits.
The new medical center was designed with input from our Veterans during the entire process, ensuring that the facility put patients at the center of everything we do and keeping safety our top priority. The medical center will serve Veterans and their families with a full range of health care services and programs 24/7 with 120 medicine/surgery beds, 20 acute psychiatric beds and 60 community living center beds. Visitation will be available 24/7 to our inpatient rooms with comfortable areas for family members and visitors.
The facility is designed to meet the full array of VA missions - education, research, national emergency preparedness and assistance. The research program is set to have 140 projected protocols.
In the event of emergency, the medical center has 100 percent back-up power that can last for up to five days keeping our patients safe. All mission critical functions are located at a minimum of 20 feet above ground.
Frequently Asked Questions:
Q1: When does the medical center open?
A1: We served our first outpatients at the medical center on December 5, 2016, and are conducting a phased activation of clinics and services throughout 2017 and 2018.
Q2: How do I find out about job openings?
A2: Vacancies can be found at www.USAJOBS.gov by searching keyword “VA New Orleans.” You can also visit our recruitment center Monday through Friday, 8 a.m. to 4 p.m., excluding federal holidays, at 2400 Canal Street in New Orleans or call (504) 558-1418 for assistance with finding and applying for our jobs.
Q3: What is the address of the medical center?
A3: The address of the medical center is 2400 Canal Street, New Orleans, LA 70119, with a patient parking garage on South Galvez Street in New Orleans.
Q4: How do I stay informed about the progress of the medical center?
A4: We update our website at http://www.neworleans.va.gov/, our Facebook page at https://www.facebook.com/VANewOrleans and our Twitter page at https://twitter.com/VANewOrleans with the status of our medical center and the health care programs and services we offer.
Q5: I am a Veteran and I want to get my health care at the new medical center. How do I do that?
A5: If you already receive care at Southeast Louisiana Veterans Health Care System, you will automatically be informed of your new clinic location in your appointment letter. If you are not yet enrolled for VA health care, you can enroll online at https://www.vets.gov/healthcare/apply/ or by telephone at 1-877-222-VETS (8387), option 2.
Q6: Is there a general phone number to call?A6: Yes, please call 1-800-935-8387.