About the Southeast Louisiana Veterans Health Care System - Southeast Louisiana Veterans Health Care System
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Southeast Louisiana Veterans Health Care System


About the Southeast Louisiana Veterans Health Care System

Southeast Louisiana Veterans Health Care System (SLVHCS) provides quality, compassionate, safe health care to Veteran patients throughout 23 parishes in southeast Louisiana.

In the aftermath of Hurricane Katrina, the downtown New Orleans VAMC was devastated. SLVHCS reorganized to meet the needs of Veterans and now consists of seven community-based clinics located in Slidell, Hammond, St. John Parish, Houma, Franklin, Bogalusa and Baton Rouge. The replacement New Orleans Veterans Medical Center was designed with input from our Veterans during the entire process, ensuring that the facility put patients at the center of everything we do and keeping safety our top priority. The new facility began seeing the first outpatients on 5 December, 2016, and the first inpatients on 14 July, 2017.

The replacement New Orleans VAMC was designed to meet the full array of VA missions: education, research, national emergency preparedness and assistance. In the event of an emergency, the medical center has 100 percent backup power that can last for up to five days keeping our patients safe. All mission-critical functions are located at a minimum of 20 feet above ground.

Along with the primary and specialty care and mental health clinics at the Veterans medical center in New Orleans, 90 percent of patients live within 30 minutes of primary care and mental health services. Specialty care is available through the New Orleans and Baton Rouge clinics and inpatient services are provided at the New Orleans Veterans medical center and coordinated through community facilities. Programs are available for special needs populations including those with Post-Traumatic Stress Disorder and spinal cord injuries.

SLVHCS has also expanded programs to provide additional home-based community services. Home Based Primary Care, Respite Care, and Community Adult Day Care are just a few examples. SLVHCS is also one of only two national Hospital at Home Program sites, providing care to Veteran patients in their homes, shortening hospital stays, and increasing patient comfort. 

Another option SLVHCS uses to expand care availability is the Care Coordination Tele-health Program, which allows Veterans to transmit vital signs such blood pressure and diabetic sugar levels from the comfort of their home to on-call nurses, reducing the need to come to a clinic for services. Mental Health Services now include specialized Mental Health Programs such as Post-Traumatic Stress Disorder, Homeless Services, Substance Abuse Treatment, home-based management of chronic mental illnesses (Mental Health Intensive Case Management) and a compensated work therapy program. Specialized mental health programs are available in New Orleans at the Veterans medical center located at 2400 Canal Street.  

The Transition and Care Management Program has greatly expanded. In Fiscal Year 2010, over 4,900 TCM program Veterans were enrolled for care in SLVHCS, and outreach activities included Yellow Ribbon events, homecomings, deployment ceremonies and more. Many Veterans of these wars are eligible for care up to five years after their discharge, and SLVHCS services will continue to grow to meet the need.

SLVHCS physicians also perform same-day surgeries and medical procedures such as colonoscopies, hernia repairs, biopsies, and cataract removal, and procedures in pain management and gastrointestinal clinics at the Veterans medical center in New Orleans. Southeast Louisiana Veterans Health Care System opened a new, expanded Vision Center in New Orleans in December 2016. The new space, located inside the New Orleans Veterans medical center, is larger and accommodates several exam rooms. This allows SLVHCS providers to offer more appointments each day. The clinic has a spacious waiting area, separate dilation waiting area and expanded exam rooms.

For clinic appointments call (800) 935-8387.