Southeast Louisiana Veterans Health Care System
Returning Service Members
Transition & Care Management Team
Formerly Operation Enduring Freedom/ Operation Iraqi Freedom/ Operation New Dawn
The Transition & Care Management (formerly OEF/OIF/OND) Program offers compassionate and caring individualized case management services to eligible Veterans of the US Armed Forces, including Reserves and National Guard, who served in Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF) and Operation New Dawn (OND) and all Post- 911 Veterans. The Southeast Louisiana Veterans Health Care System (SLVHCS) offers case management services to all Post-9/11 veterans, to include, but not be limited to physical, mental, and social needs to ensure smooth transition to civilian life and VA medical care.
Eligibility and Enrollment
Your service has earned your access to enhanced VA health care benefits. We invite you to take advantage of these benefits, Post-9/11 Veterans need to enroll in VA's health care system. Don't delay, apply today!
Contact Information: Please call the Transition & Care Management (formerly OEF/OIF/OND) Program Office at 1-800-935-8387 ext. 1-74708 or 504-507-4708, or Mr. Bobby Dees, Transition Patient Advocate at 800-935-8387 ext. 1-74183 or 504-507-4183 to assist you with your transition to SLVHCS. We look forward to assisting you with questions or inquiries about your healthcare needs.
5 years of cost free health care: If you are a discharged Post-9/11 Veteran, VA can provide you with medical care for conditions you believe are related to your military service, regardless of your income or eligibility status, provided you register/enroll for that care within 5 years of your date of discharge. During this 5-year window, your care for anything possibly related to your combat duties may be free of charge. For all other care, you may incur a small copayment for your visits. If you decide to register/enroll after the 5-year window of opportunity, your eligibility for care will depend on other criteria (to include your income level). Please call the Program Office as soon as you are discharged.
180-day Dental Benefit:
Special Eligibility and Coordination of Care for Combat Veterans Serving in Combat Theater After 11/11/1998- Returning Servicemembers (OEF/OIF/OND)
The Post-9/11 Transition and Care Management Program offers transitional assistance, case management and outreach services to all Veterans who have served after September 11, 2001 in their transition to civilian life. For more information about the various programs available for recent returning service members, log on to the Returning Servicemembers web site.
Veterans who served in a theater of combat operations also have special eligibility for VA health care. Under the "Combat Veteran" authority VA provides cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in Priority Group 6 or higher for 5 years from the date of discharge or release from active duty, unless eligible for enrollment in a higher priority group.
Combat Veterans who enroll with VA under this enhanced Combat Veteran authority will continue to be enrolled even after their enhanced eligibility period ends, although they may be shifted to Priority Group 7 or 8, depending on their income level, and required to make applicable copays. Additionally, for care not related to combat service, copays may be required depending on their financial assessment and other special eligibility factors.
NOTE: The 5-year enrollment period applicable to these Veterans begins on the discharge or separation date of the service member from active duty military service, or in the case of multiple call-ups, the most recent discharge date.